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Activity reports

Admin → Activity shows what happened in your organization: sign-ins, user and settings changes, billing events, files opened and saved, editor actions and every step of signing requests.

  • Summary for the last 30 days (or from the From date): number of events, number of active people, the five most frequent actions, and a chart of events per day.
  • The list: when, who (a user, Signer, Stripe or System), what, the item (file or document name) and the IP address. Actions reported by the browser are marked editor. 100 events load at a time; choose Load more for older ones.
Filter What it does
Search Matches the person’s email, the item name or the action.
Type All activity, Sign-ins, User administration, Organization settings, Billing, Files (OneDrive & Teams), Editor, Signing, Reports & audit.
From / To Dates, inclusive.

Export CSV downloads the events that match the current filters, up to 10,000 rows, with these columns: id, occurred_at (UTC), tenant_id, actor_email, actor_role, actor_type, action, target_type, target_id, target_label, ip, user_agent, source, details (JSON). Values that a spreadsheet would treat as formulas are prefixed with '. The export itself is recorded in the log.

CategoryActionShown as
Sign-insauth.signupSigned up
auth.loginSigned in
auth.login_failedFailed sign-in
auth.logoutSigned out
auth.email_verifiedVerified email address
auth.password_reset_requestedRequested password reset
auth.password_resetReset password
Organization settingstenant.createdCreated organization
tenant.updatedUpdated organization settings
tenant.microsoft_connectedConnected Microsoft 365 organization
tenant.microsoft_disconnectedDisconnected Microsoft 365 organization
tenant.suspendedSuspended organization
tenant.reactivatedReactivated organization
tenant.plan_overriddenChanged plan (super admin)
tenant.domain_addedAdded custom signing domain
tenant.domain_activatedCustom signing domain became active
tenant.domain_removedRemoved custom signing domain
tenant.logo_updatedUpdated organization logo
tenant.logo_removedRemoved organization logo
User administrationuser.addedAdded user
user.auto_provisionedUser joined automatically
user.removedRemoved user
user.disabledDisabled user
user.enabledEnabled user
user.role_changedChanged user role
Billingbilling.checkout_startedStarted checkout
billing.subscription_updatedSubscription updated
billing.subscription_canceledSubscription canceled
billing.payment_failedPayment failed
billing.signing_pack_purchasedBought extra signing requests
billing.portal_openedOpened billing portal
Files (OneDrive & Teams)file.openedOpened file
file.savedSaved file
Signingenvelope.sentSent document for signature
envelope.viewedViewed document to sign
envelope.signedSigned document
envelope.declinedDeclined to sign
envelope.completedSigning completed
envelope.voidedVoided signing request
envelope.remindedSent signing reminder
envelope.expiredSigning request expired
envelope.downloadedDownloaded signed document
Reports & auditadmin.activity_exportedExported activity report
admin.audit_verifiedVerified audit log integrity
Editor (reported by the browser)editor.file_openedOpened document in editor
editor.file_savedSaved document
editor.file_exportedExported document
editor.printedPrinted document
editor.redaction_appliedApplied redactions
editor.password_protectedPassword protected document

Editor actions that happen only in the browser (opening a file from your computer, printing, exporting) are reported by the app and are best effort: if the browser is closed before they’re sent, an event can be missing.