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Signing in

Open the app from the Teams app bar. Teams signs you in with your work account, without a prompt, each time you open it. There’s no Sign out inside Teams.

The app has two personal tabs, Editor and Signing. It can also be added as a tab to a channel, group chat or meeting chat: whoever adds it chooses whether the tab opens the PDF editor or Signing. Everyone who uses the tab needs access to the app in your organization.

You’ll see a page explaining what’s wrong. The most common ones:

Message What it means What to do
Your organization isn’t set up yet Nobody has signed your Microsoft 365 organization up, or the owner hasn’t connected Microsoft 365 yet. Ask your administrator to sign up and connect Microsoft 365.
You don’t have access yet Your organization uses the app but you haven’t been added, and automatic joining is off. Ask an owner to add you in Admin → Users.
No licenses available Automatic joining is on but every license is in use. Ask an owner to free a license or upgrade the plan.
No active subscription The organization’s plan has lapsed or was never chosen. Ask an owner to choose a plan in Admin → Billing.
Approval needed Your organization hasn’t approved the app’s access to Microsoft 365. Ask a Microsoft 365 administrator to approve it (owners: Admin → Settings).

All error messages are listed in Errors and what to do.