Creating the first super admin

Super Admins run the platform: they see every organization and user, suspend organizations, set custom plans and verify the audit log. They can’t be created from the app; you create them on the server.

1. On a machine that can reach the database, with the same environment as the API (in the shell or in apps/api/.env; with NODE_ENV=production the full production configuration is required), run:

   npm run create-super-admin -w @pdfeditor/api -- admin@example.com "Full Name"

2. Enter a password when prompted, or set SUPER_ADMIN_PASSWORD in the environment to run it non-interactively. The same password rules apply as for owners: at least 10 characters, and not an obviously predictable one.

3. Sign in at https://app.teameditsign.com/login with that email and password. You land on Platform.

• Running the command again for the same email resets the password and re-enables the account.
• The email can’t be one that already has a password account in an organization; use a different address.
• The script applies any pending database migrations first.

Note

Super Admins sign in with email and password only, and don’t belong to an organization, so they can’t use the editor or send documents for signature. To disable a super admin there’s no button; it has to be done in the database.