Tracking signing requests
Open Signing from the app switcher (the logo at the top left), or the Signing tab in Teams.
The Signing page
Section titled “The Signing page”| Tab | Shows |
|---|---|
| Sent by me | Requests you sent. |
| Waiting for me | Requests where you’re a signer, matched by your account or email address. |
| All in organization | Every request in your organization. Tenant Owners only. |
Search by document title. Each row shows the status, how many signers have signed, and when it was sent.
| Status | Meaning |
|---|---|
| Out for signature | Waiting for one or more signers. |
| Completed | Everyone has signed; the signed PDF is ready. |
| Declined | A signer declined, which stopped the request. |
| Canceled | The sender (or an owner) canceled it. |
| Expired | The expiry date passed before everyone signed. |
A request’s page
Section titled “A request’s page”Open a request to see:
- Recipients with their status: Waiting for turn, Invited, Viewed, Signed (with the time) or Declined (with the reason). In-order requests also show each signer’s number.
- The message you sent, the Envelope ID, the Original SHA-256, the Signed SHA-256 once completed, and the expiry date while it’s open.
- History: every event for this request from the activity log (sent, viewed, signed, reminded, completed, downloaded and so on).
Actions, depending on the status and who you are:
| Button | When |
|---|---|
| Sign now | You’re a signer and it’s your turn. |
| Download signed PDF | Completed. Includes the certificate of completion. |
| Save to OneDrive or Teams | Completed. Starts in the original file’s folder if the document came from OneDrive or Teams. |
| Original | Always: the PDF exactly as it was sent. |
| Send reminder | Out for signature; you sent it or you’re an owner. Emails everyone whose turn it is and who hasn’t signed yet. |
| Cancel request | Out for signature; you sent it or you’re an owner. Optionally give a reason. Signers who were already invited (including any who have signed) are emailed that it’s canceled. |
Reminders you send by hand also restart the clock for automatic reminders. See Reminders and expiry.